Vocollect eBook Chapter Reveals How Voice Addresses Common Distribution Operations Business Challenges

PITTSBURGH (September 28, 2011) – Vocollect, a business unit of Intermec, Inc. (NYSE:IN) and the world leader in voice-centric solutions for mobile workers, today announced the availability of Chapter Three of its new e-book, The Talking Warehouse: Unleashing Higher Business Performance in Product Distribution Through Voice.  The chapter presents significant and even striking business results companies have attained from applying voice technology to their distribution workflow business challenges.

Authored by Roger Byford, co-founder and chief technology officer of Vocollect, and supply chain journalist David Maloney, “Solving Warehouse Challenges Using Voice” explores the real-world perspectives of 19 companies across the Americas, EMEA, China and Japan, representing industries including third-party logistics, specialty retail, convenience stores, consumer electronics, grocery, pharmaceutical and pharmaceutical distribution. The new e-chapter showcases the power of voice to meet a wide variety of operational needs, including:

• Reducing total operations cost in running a distribution center or warehouse
• Managing growth
• Increasing productivity and accuracy
• Improving inventory control
• Enabling incentive programs and Engineered Labor Standards
• Dealing with seasonal order fluctuations
• Tracking products in a highly regulated environment
• Gaining and sustaining customer trust
• Supporting a multilingual environment
• Achieving safer and more ergonomic work environment
• Standardizing work processes across multiple operations

“Voice systems provide tremendous flexibility in helping companies adapt quickly to uncertain and varying dynamics in the distribution world,” said Roger Byford, chief technology officer, Vocollect. “We have found that the positive impact of voice in boosting productivity and accuracy just scratches the surface of the value-add companies can gain from their investment in voice. In our next chapter, “Implementing the Voice-Enabled Warehouse,” we will explore how voice is used for additional workflows including cycle counting, replenishment, receiving, and more,” he said.

For a free copy of Chapter Three of The Talking Warehouse, visit The Talking Warehouse - Chapter Three.

About Vocollect
Vocollect, a business unit of Intermec, Inc. (NYSE:IN), is the leader in creating and providing voice-centric solutions for mobile workers in distribution and warehouse environments worldwide. The speech recognition software and extreme recognition accuracy of in-vocabulary speech helps customers achieve a higher level of business performance through voice. Every day over 350,000 workers worldwide use Vocollect’s comprehensive voice solutions to distribute more than $3.5 billion in goods from distribution centers and warehouses to customer locations. A global team of over 2,000 supply chain reseller and channel partner experts supports Vocollect Voice offerings. Vocollect VoiceWorld Suite integrates with all major WMS and ERP systems, including solutions from SAP AG, and supports the industry’s leading mobile computing devices. For more information, visit www.vocollect.com.


About Intermec
Intermec Inc. (NYSE:IN) develops and integrates products, services and technologies that identify, track and manage supply chain assets and information. Core technologies include rugged mobile computing and data collection systems, bar code printers, label media, and RFID. The company’s products and services are used by customers in many industries worldwide to improve the productivity, quality and responsiveness of business operations. For more information about Intermec, visit www.intermec.com or call 800-347-2636.